Hotel Human Resources - Hospitality Human Resources

Our hotel - resort human resources department consultant, Jennifer Nicholas, herself a resort HR director for many years, brings the ability to refine all human resources efforts.

Along with her perspective on many human resources departments in hotels and resorts, with procedures, policies, goals, and Meyers Briggs overviews, Jennifer Nicholas brings 4 and 5 Star Service training, Interview Skills for Managers and Management team building.

Hotel - Resort Guest Service Training

• Only have one chance to make a great first impression with your guests – can’t afford to deliver anything other than top service, especially in this tough economy

• Consumers have many organizations offering them choices – make sure your product delivered is one that generates continued loyalty from your guests and clients

• For hotel & resort guest service training
  . . . investment in training = decrease in errors = increased productivity and guest satisfaction = increase in revenue 

Hotel HR Department Points to Consider:

Is it worth the risk of going without an HR professional?  Consider what an interim HR Director from Panetiere Marketing can do for you:

• Ensure legal compliance during HR Director’s absence or leave

• Spearhead ongoing recruitment efforts to maintain staff consistency

• Oversee day-to-day HR department operations

• Take the lead on recruitment for full-time HR professional

Reasons why employees stay with one employer rather than exploring other opportunities:

82% promise long-term employment

78% support training and education

76% hire and keep smart, hardworking employees

74% encourage fun, close, collegial relationships

72% base job evaluations on creating new and better ways to do things

Source:USA Today

Hotel - Resort Human Resources - Interim Staffing, Temp Staffing

Jennifer is available for interim - temp HR department staffing.

We all know that "doing without" and saving on these critical hotel Human Resources department staff vacancies can be more costly than a temp fill-in by an adaptable "Best Practices" consultant.

Jennifer delivers on that opportunity to gain ground while going through a vacancy issue in the hotel - resort HR Dept.